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Tag: sales
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The Client Experience Is Everything
I recently had an educational experience at a car dealership. Last Sunday morning I saw a car I wanted to test drive, and so I contacted an internet salesperson that afternoon to set up a test drive for the next day–Monday. The dealership called me Monday morning to confirm the test drive. I’d never done…

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Meet the extraordinary people, dangerous secrets, and impossible choices of The Chronicles of Purgatory Station.