Tag: professional

  • The Client Experience Is Everything

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    by

    Scott William Foley
    in

    I recently had an educational experience at a car dealership. Last Sunday morning I saw a car I wanted to test drive, and so I contacted an internet salesperson that afternoon to set up a test drive for the next day–Monday. The dealership called me Monday morning to confirm the test drive. I’d never done…

  • No Bad Days Allowed

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    by

    Scott William Foley
    in

    Yesterday a student asked me if I ever get in a bad mood.  She told me she had trouble imagining me being angry or upset. I laughed and told her that I’m just like everyone else–I have good days and bad.  I then explained to her that when you’re a teacher, you adopt something similar…